We’re seeking a future team member for the role of Vice President, Production Services Application Support to join our team. This role is located in Manchester.

Overview of the Role

This individual will work as part of the BNY Pershing Technology Applications Support Group. The role requires close collaboration with colleagues across the Technology organisation, various business units, and client-facing teams. You will operate in a dynamic environment consisting of BNY Pershing-developed and third-party software applications.

You will be responsible for providing application monitoring and support to a range of internal Pershing technical and non-technical teams, the Client Support team, external third-party application support groups, and users of BNY Pershing-hosted applications. Issues may not always originate from the software itself and may instead relate to business processes, user activity, or recent software releases. As such, you will be expected to quickl...