Geospatial and Cloud Analytics (GCA) is looking for a VTC/VoIP Engineer to support the daily operations of secure conference and collaboration environments. This role requires hands-on experience with AV system integration, VTC call support, and the administration of UC platforms in a dynamic and security-conscious enterprise setting. The ideal candidate brings a blend of technical expertise, problem-solving ability, and outstanding customer service.
Responsibilities:
- Maintain, support, and troubleshoot AV/VTC systems in classified and unclassified conference environments
- Install and integrate AV equipment (monitors, projectors, microphones, speakers, control systems, cabling, etc.)
- Monitor, schedule, and support VTC sessions using Cisco TMS, CMS, CMM, and related UC platforms
- Administer and configure VTC and UC endpoints, infrastructure, and user access
- Ensure all AV and UC system's meet DoD cybe...