We are hiring a Lead Associate – Ops (VIP Corporate Travel) to support high-profile corporate travelers, including C-level executives such as CEOs, CFOs, and COOs. The ideal candidate has extensive experience handling VIP travel arrangements, managing escalations, and providing exceptional customer service. This role requires strong expertise in native GDS commands, including ticketing, reissues, refunds, hotel bookings, and car reservations.

Work Location: Eastwood, Quezon City

Work Setup: 100% Onsite

Schedule: Shifting

Key Responsibilities

• Handle end-to-end travel requests for VIP corporate travelers, including C-level executives
• Manage complex travel bookings, ticketing, reissues, refunds, hotel reservations, and car rentals using native GDS commands
• Resolve escalated travel concerns with professionalism and urgency
• ...