Work Schedule: 30 hours per week
About the Role
Our client, a growing psychiatry practice , is looking for an experienced Virtual Medical Receptionist to join their team. This role is ideal for someone with a strong background in mental health or psychiatry who can provide exceptional virtual front-office support while delivering a positive patient experience.
The ideal candidate is highly organized, communicates professionally in English, and has experience managing appointments, verifying insurance, maintaining accurate patient records, and ensuring HIPAA compliance.
Key Responsibilities
Answer incoming patient calls and provide professional, compassionate front-office support.
Schedule, reschedule, and confirm patient appointments.
Manage provider waitlists and fill appointment cancellations.
Send appointment reminders one day before scheduled visits.
Follow up with patients who miss appointments and assist with rescheduling.
Verify patients' ...