We are seeking a highly organized and customer-oriented Virtual Receptionist to join our team. As a Virtual Receptionist, you will be responsible for managing all incoming calls and emails, providing excellent customer service, and assisting with administrative tasks. This is a full-time, remote position.

Key Responsibilities:

- Answer and direct incoming calls and emails in a professional and timely manner

- Greet and assist visitors to the virtual office

- Provide information to callers and respond to inquiries

- Schedule and confirm appointments and meetings

- Maintain and update company contact lists and databases

- Assist with administrative tasks such as data entry, filing, and organizing documents

- Monitor and respond to customer reviews and feedback on various platforms

- Collaborate with team members to ensure efficient and effective communication and workflow

- Uphold company policies and p...