voice coach

Goregaon, Maharashtra, India (On-site)

Shift: 24/7 (5 days working)

Roles & Responsibilities:

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Accent Neutralization: Reduce regional influence on speech for better global comprehension
- .Pronunciation & Articulation: Train agents to pronounce words clearly and correctly
- .Voice Modulation & Tone: Develop skills to maintain a professional, empathetic, and confident tone
- .Listening Skills:Enhance active listening for accurate understanding and response
- .Customer Service Language:Teach appropriate phrases, vocabulary, and cultural nuances for international interactions

.Key Deliverables

- :Customized voice training modules
- .Individual and group coaching sessions
- .Pre- and post-training assessments to measure improvement
- .Feedback reports and recommendations for continuous development

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