JOB DESCRIPTION
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Key Responsibilities:
Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment, systems, and softwareChecks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.Serves as company liaison with customer on administrative and technical matters for assigned cases.Interprets customers’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support ...