Functional Description

Real Estate Services manages HSBC’s global property portfolio of c. 22 million square feet. Our ambition is to create inclusive, digitally enabled spaces for meaningful collaboration and experiences, while ensuring safe, sustainable, and resilient operations for HSBC. Whether it is a customer entering a branch, or colleagues collaborating in an office, we help to ensure they have a positive experience.

People Responsibility: Yes

Reports To

• Functional reporting to SVP AND HEAD OF REAL ESTATE SERVICES

• Entity reporting to SVP AND HEAD OF REAL ESTATE SERVICES

Role Purpose 

Responsible for effective workspace experience and facilities operations management for the market in line with the RES strategy, balancing performance, cost and risk mitigation. Accountable for vendor and compliance management across the FM portfolio, ensuring service quality and cu...