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VP, Head of Claims Advocacy, Hong Kong & Macau

Company

HK001 Marsh (Hong Kong) Limited

Location

Hong Kong, Hong Kong Island

Posted

July 20, 2026

Position Overview

Description:

We are seeking a talented individual to join our Claims Advocacy team. This role will be based in Hong Kong.
 

We will count on you to:

  • Manage or supervise complex negotiations with insurers to ensure best possible claim outcomes for our clients
  • Lead the claims insertion/element of tender and RFP responses for major clients and prospects
  • Direct and partner with regional and country leadership to innovate, identify and execute on new revenue models for claims advocacy.
  •  Provide oversight for implementing optimal role-cost-location alignment within the country through workflow management systems.
  •  Design and evaluate claims operations processes and strategies while managing the impact and delivery of change to achieve team operational goals and maximize process efficiencies. This would evolve working closely with our Kuala Lumpur servicing center which has dedicated claim resources.
  • Maint...
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