About the Company
ArrowStream is reshaping the landscape of supply chain optimization for foodservice businesses. As a Buyers Edge Platform SaaS Solution, we provide secure cloud-based data management solutions that empower customers to make informed decisions regarding pricing accuracy, supply, and quality.
Responsibilities
- Lead and mentor Account Management and Customer Success teams to drive platform penetration and client longevity
- Develop and execute strategic account plans and cross-sell initiatives
- Maintain long-term relationships with key clients and proactively resolve issues
- Act as a liaison between internal brands to align goals and develop client engagement campaigns
- Monitor market trends and competitor activities to identify risks and opportunities
- Oversee key metrics including account retention, client satisfaction, and team performance
Requirements