We are seeking an accomplished **Operations Change Lead t** o join our **Change Team within Investor Services Operations.**

In this critical VP-level role, you will play a pivotal role in shaping and driving client and internal change across our Transfer Agency, Middle Office, and Fund Accounting operations. You will influence key decisions, perform complex analysis, and deliver impactful projects that enhance efficiency, compliance, and client experience within a dynamic global environment.

**Key Responsibilities**

+ **Process Analysis & Solution Design** : Perform in-depth process analysis and design innovative business solutions in response to complex client or operational needs across Transfer Agency, Middle Office, and Fund Accounting functions.
+ **Requirements Leadership:** Lead the delivery of comprehensive business requirements (BRDs), functional specifications, and user stories, and oversee the preparation and execution of testing plans (inc...