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VP, Relationship Management

Company

Lincoln Financial Group

Location

United States, United States

Posted

July 01, 2026

Position Overview

What you'll be doing


  • Lead an integrated Relationship Management + Account Management model that delivers a seamless, high-quality client experience

  • Own the end-to-end client experience, integrating strategic relationship management with disciplined account management execution across Mid/Large segment

  • Drive client satisfaction, retention and profitable growth through proactive engagement and execution of service model

  • Identify and implement process improvements that enhance efficiency, scalability, and service quality

  • Recruit, develop, and retain top talent across the organization; create a culture of accountability, collaboration, and continuous improvement

  • Lead and develop Relationship Management organization to deliver high-impact client engagement, anticipating needs, addressing complex challenges, and consistently identifying opportunities to deepen partnerships and expand solutions

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