Responsibilities

• Work as a team with colleagues in all departments to ensure timely service and smooth operation.
• Understand and adhere to all hotel policies and SOPs regarding guest service, operations, personal discipline, and grooming.
• Offer a consistently warm, professional welcome and farewell to guests on arrival and departure.
• Ensure the bill is ready when requested and strictly follow procedures for collecting payment for restaurant bills.
• Check out with your supervisor before leaving your station or floor.
• Complete closing duties including storing reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing the daily cleaning checklist.
• Have full knowledge of the service and facilities to answer guest questions.
• Follow all safety policies to ensur...