To provide exceptional dining experiences by delivering prompt, attentive, and personalized service to guests, reflecting the service excellence and hospitality standards of RIKAS Hospitality Group.
Key Responsibilities: - Greet and seat guests warmly, presenting menus and offering detailed knowledge of food and beverage items.
- Take accurate food and beverage orders and input them into the POS system efficiently.
- Serve food and drinks in a professional, timely, and courteous manner.
- Monitor guest satisfaction and respond promptly to any requests or concerns.
- Maintain cleanliness and organization of tables, service stations, and work areas.
- Collaborate with kitchen and bar staff to ensure seamless service delivery.
- Upsell menu items and promotions to maximize guest satisfaction and revenue.
- Adhere to all health, safety, and hygiene standards as per company policies.
- Follow opening, closing, and s...