Role overview
Join Symbotic’s Customer Operations organization to operate and optimize a high‑throughput robotic material handling platform. This role centers on running a system control center, clearly communicating critical issues, and partnering across functions to maintain and elevate performance, safety, and quality. You will drive continuous improvement and lead troubleshooting to root cause.
Time type
Full time
Open shifts
- Thu–Sat & every other Wed: 5:00 p.m. – 5:00 a.m.
- Sun–Tue & every other Wed: 5:00 p.m. – 5:00 a.m.
Core responsibilities
- Monitor the health and performance of automated adapters, vertical lifts, and automated robotic vehicles.
- Diagnose and resolve complex operational and system issues; coordinate escalations to support teams for production‑impacting events.
- Communicate technical details succinctly to site teams...