Job Title: Warehouse Outbound Parts Administrator

Reports To: Warehouse Manager

Department: Customer Service

Location: Nairobi



Key Relationships:

Direct Reports to this Position

None



Customers of this Position

• Internal: Service Business Operations units, Finance Team, SDS.

• External: Our client Authorized Service Partners, Customers, Call Center



Supervisory Responsibility

Oversee and manage daily operations related to parts outbound management and distribution. Oversee the daily activities of parts outbound and Authorized Service Center (ASC) support team. Meet and exceed our client HQ requirements in terms of product support through parts supply.



Main Purpose of the Job

1. To proactively Process parts orders and dispatch parts to meet Parts Arrival Ratio (PAR) targets and minimize the Division’s LTP ratios to within Acceptable HQ ranges.

2....