Our client a well established franchise dealer in Durban area is seeking the services of a Warranty Administrator / Clerk.
Minimum Requirements:
Proven experience in warranty administration
Experience within a motor dealership / franchise dealership environment is essential
Strong understanding of OEM warranty policies and procedures
Experience in Multi franchise dealer advantageous
Experience working on dealer management systems (DMS) is essential
Strong administration and attention to detail
Ability to work in a fast-paced service department

Key Responsibilities:
Processing and submitting warranty claims accurately and timeously
Ensuring all supporting documentation complies with OEM requirements
Following up on outstanding claims and queries with manufacturers
Maintaining accurate records of warranty submissions and approvals
Liaising with service advisors, technicians, and management