Wealth Support Specialist

Location: Ras Al Khaima

Duration: Permanent

Responsibilities

Handles customer inquiries over the phone.

Qualifications

Candidates should ideally possess Banking Experience (Must).

• Knowledge of trading and investment products (Stocks, Forex, Crypto, Derivatives).
• Understanding of order types, margin, leverage, and portfolio management concepts.
• Ability to support customers on trading platform queries and troubleshoot basic application/system issues.
• Knowledge of U.S. market practices, trading hours, settlement processes, and corporate actions.
• Strong customer service and communication skills.
• Awareness of KYC, AML, compliance, and data privacy requirements.
• Experience in handling customer interactions within a banking, brokerage, or financial services environment.