We are looking for a talented Web Security Analyst I to join our growing global team at Sectigo.

The Web Security Analyst I plays a crucial role in supporting our team with providing outstanding technical support to our customers via phone, email, and chat. This individual’s primary responsibilities include troubleshooting, problem-solving, and ensuring that customers receive prompt and effective solutions. This position is an excellent opportunity for individuals with a passion for technology and a strong desire to help customers.
Here are the core functions, responsibilities, and expectations for this role: 

• Provide first-level technical support to customers by actively listening, diagnosing, and resolving technical issues promptly and effectively.   
• Guide customers through troubleshooting procedures, step-by-step instructions, and potential solutions to resolve their technical problems.   
• Documentation: Maintain a...