Job Title: Welfare Officer
Location: Crowborough (site based)
Salary: £28,000-£35,000
Hours: 48 hours per week (mix of day and night shifts, 12-hour shifts)
Contract Type: Fixed Term Contract 12 months
Purpose of the Role:
The Welfare Officer is responsible for delivering direct advice and safeguarding support to service users on site.
The site provides safe, temporary accommodation for all service users.
Managing an assigned caseload, the Welfare Officer conducts room checks, maintains accurate records, updates relevant systems, and follows company procedures at all times.
Key Responsibilities:
* Manage a caseload of Service Users within the Initial Accommodation estate.
* Provide guidance and signposting to essential services, including doctors, shops, and support agencies.
* Conduct regular visits, report incidents, absconders, and any Service User concerns.
* Ensure timely Move on of Service Users before the final payment date.
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