Position: Wellness Store Advisor

Reports to: Customer Supervisor/Customer Manager

Department: Retail Sales & Operations





Job Summary

The main role of the Wellness Store Advisor is to ensure that every customer interaction results in a very positive experience that will translate to sales, customer loyalty and growth in customer base.



With the Company’s focus on homegrown leadership, the Wellness Store Advisor position performs a wide variety of functions including sales, merchandising, inventory control, cashiering and other operational tasks.





Duties and Responsibilities

A. Customer Focus

2.1 Work towards meeting and exceeding customers’ expectations; seeks guidance and assistance from seniors whenever needed.

2.2 Strive to understand a customer’s health condition, lifestyle, habits and requirements; and ensure that the customer’s health remains the focus when answering queries and/ o...