Job Description

POSITION TITLE: Wellness Store Advisor

WORK SETUP: Day Shift | On-site

Overview

The main role of the Wellness Store Advisor is to ensure that every customer interaction results in a very positive experience that will translate to sales, customer loyalty and growth in customer base. The position performs a wide variety of functions including sales, merchandising, inventory control, cashiering and other operational tasks.

Responsibilities

• Customer Focus
  • Work towards meeting and exceeding customers’ expectations; seeks guidance and assistance from seniors whenever needed.
  • Strive to understand a customer’s health condition, lifestyle, habits and requirements; and ensure that the customer’s health remains the focus when answering queries and/or providing product information and benefits.
  • Ensure that ALL customers are treated with respect, and complaints and/or inquiries are ha...