Qualfon is looking for a Workforce Management Analyst II to enhance staffing, forecasting, and operational efficiency across multiple sites. This mid-level role involves advanced forecasting, schedule optimization, and capacity planning.

The analyst will work in a hybrid model with night shifts, collaborating closely with Real-Time Analysts and managing comprehensive performance reporting. 3–5 years of experience in Workforce Management is required, alongside strong analytical skills and proficiency in relevant tools.