6 months assignment

Desktop Support Specialist 3 (DSS3)
Bill Rate: ***
Onsite (Must be within an hour of Wilmington and will have to pay for parking)
In person interviews only

Category Summary: The Desktop Support Specialist (DSS)support in-house teams and responding person to helpdesk tickets.

Role Description: Respond to help desk tickets
Work with vendor support contacts to resolve technical problems with desktop computing equipment and software
Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, computer conferencing systems, and administrative systems. Build and configure new user workstation equipment (PC, desktop image, phone, peripherals, software, user accounts) Troubleshoot basic network, software, and printing problems.

Minimum of 3 years experience
Must have customer service experience