About the Role

Vestas LATAM North is a sales business unit covering Mexico, Caribbean, Central America and Colombia, reporting directly to our regional headquarters located in Brazil. The Service Department at the Mexico office is responsible for service, service sales and maintenance of wind turbines within these countries. As a Service Customer Support you will be part of a team of four colleagues, where teamwork and good communication are key.

Responsibilities

• Develop and maintain relationships with existing customers, leveraging customer intimacy to ensure renewals of Service Contracts and secure additional business.
• Define common strategy in customer relationship management (aligned with Operation Managers).
• Assist the commercial department in the negotiation of new Service Contracts, Renewals, Settlements, Amendments and Additional Services quotations.
• Assist with answering contractual questions from Customers,...