Job Description – Windchill SIM Lead Support Engineer / Technical Lead Key Responsibilities Lead L2/L3 support activities for Windchill SIM, Technical Publications, and Arbortext applications. 5 years of overall experience in PLM/application support, with strong hands-on expertise in PTC Windchill SIM, Technical Publications, and Arbortext. Strong knowledge of Windchill architecture, configuration, server components, and support processes. Hands-on experience in Arbortext Editor, publishing workflows, document structures, templates, style sheets, and technical publication processes. Good understanding of XML, XSLT, DITA or SGML-based content models, and content transformation/publishing concepts. Experience in installation, configuration, patching, upgrade support, and environment maintenance. Strong troubleshooting skills across application, web server, middleware, and database layers. Understanding of integrations, APIs, file transfer mechanisms, and interface troubleshooting. Experi...