Sharp Brains is seeking an IT Incident Technician based in Rolle, Switzerland. This role involves maintaining IT hardware inventory in ServiceNow, providing deskside support, and troubleshooting Windows-based devices. Effective communication and collaboration across teams are essential.

The ideal candidate will have over 3 years of experience in deskside support and a solid understanding of patch management and PC hardware support. The work environment is office-based but may require occasional site visits.