Strong experience in Windows Server (2012–2022) & VMware

Expertise in Active Directory (GPO, migration, multi-domain)

Hands-on in DNS, DHCP, RDS, Windows Clustering & HA setups

Experience with server deployment, patching, upgrades & troubleshooting

Knowledge of Azure AD & PowerShell scripting (good to have)

Manage incident resolution, RCA, and system performance

Strong client handling & communication skills

Willing to work in 24/7 support environment