Amentum is seeking a Windows SA for a new prime contract that is based out of our Maryland office.

**Minimum Requirements (Knowledge, Skills, and Abilities):**

+ Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manage IT system infrastructure and any processes related to these systems.
+ Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
+ Provide Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
+ Provide support for the escalation and communication of status to agency management and internal customers.
+ Provide support for the dispatch system and hardware problems and remain involved in the resolution process.
+ Configure and manage UNIX and Windows (mostly Windows) operating systems and installs/loads operating system ...