Job Summary

This position is a hands‑on role, integrated in an energetic growing team where the primary role will be to take care of the company IT Infrastructure. As a member of the Hosting team, you will work closely with other teams and support them. Your responsibilities will be to automate, when possible, monitoring and operate and manage servers. You will cover problem and incident management, problem analysis, problem solving and access management.

We are looking for a team player, willing to collaborate and learn in a fast‑paced environment, and able to work independently with high self‑motivation.

Key Duties and Responsibilities

• Implementation and ongoing maintenance, security, and availability of Windows infrastructure
• Troubleshoot and resolve Windows OS related incidents and problems according to customer processes
• Perform Root Cause Analysis (RCA) for OS related service problems as part of problem management
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