Position Overview
Omni supports many clients. Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies.
Required Skills for Successful Contractors:
π¬ Exceptional written and verbal communication skills
β
Proven track record in customer service and delivering outstanding customer care
π§ Keen attention to detail with strong problem-solving skills
π€ Friendly, empathetic tone, and professional demeanor
π Self-motivated, proactive, and resourceful mindset
π©βπ» Proficient in using technology, including computer applications and software.
Technology & Equipment Requirements:
πͺ Quiet and secure work environment during working hours
π» Personal computer with a minimum of 8GB RAM (tablets and Chromebooks are not permitted)
π§ Wired USB headset with microphone for clear communication
π¨ High-speed wired internet with a minimum of 10 Mbps download speed for ...