This is a remote position.
+10 A telecaller acts as the vital link between an organization and its customers. They initiate or receive calls to promote products, generate leads, provide customer support, and resolve inquiries. This role relies heavily on persuasive communication, active listening, and strong relationship-building skills.Key ResponsibilitiesOutbound Calling: Initiate calls to prospective leads to promote products, services, or fundraising efforts.Inbound Support: Handle incoming calls from customers, addressing inquiries, grievances, and service issues.Lead Qualification: Assess customer needs, pitch appropriate offerings, and transfer qualified leads to the sales team.Data Management: Record all call details and maintain accurate customer databases using CR...