Role Summary

The Workday Functional Analyst will be responsible for providing Tier 2 support for our divisional teams to ensure effective data quality & auditing, training and knowledge transfer on Workday key concepts. The role requires effective troubleshooting and defect resolution of issues that arise in Workday and any downstream integrations. Workday modules include: Core HCM, Compensation, Talent Management, Absence Management, Benefits (for NA).

Key Responsibilities Identify and elevate complex inquiries or cases to tier 3 support, as needed, by forwarding tickets Distinguish system support tickets from functional tickets through Magna's ticketing system Conduct system audits and notify responsible persons of discrepancies and/or errors to maintain and improve data integrity Administer and audit Workday user security access Understand and be familiar with existing business process flows Assist with coordination and delivery of end‑user training to support effective use...