Service Advisor

Location: Walmer Port Elizabeth

A reputable workshop based in Walmer is seeking an experienced and customer-focused Service Advisor to join their professional team. The successful candidate will be the key link between customers and the workshop, ensuring an outstanding service experience from vehicle check-in through to collection.

Key Responsibilities

• Welcome customers in a friendly and professional manner.

• Book in vehicles and accurately capture customer concerns and service requirements.

• Communicate effectively with technicians regarding repairs, maintenance, and vehicle progress.

• Provide customers with clear explanations of recommended work, costs, and completion timelines.

• Prepare quotations, estimates, and job cards.

• Keep customers informed throughout the repair process.

• Ensure all administration is completed accurately and efficiently.

• Deliver exceptional customer servic...