Position Overview
Written Correspondence Client Representative, Senior Associate
Apply (https://vanguard.wd5.myworkdayjobs.com/en-US/vanguard_external/job/Malvern-PA/Written-Correspondence-Client-Representative--Senior-Associate_178397-1/apply)
locations
Malvern, PA
Scottsdale, AZ
time type
Full time
posted on
Posted 30+ Days Ago
job requisition id
178397
Identifies complaints, investigates and responds to client requests by email and written response. Completes transactions to resolve client needs. May escalate issues.
Responsibilities:
+ Researches and resolves complex client issues. Responds to client requests and complaints by phone, email, or written response. Investigates fund and account discrepancies, and resolves general account issues. Follow...