Position Overview
Join Xerox as an Electromechanical Service Technician and transform the client experience through exceptional technical support. Your advanced troubleshooting skills will be crucial in maintaining production equipment.
In this pivotal role, you will work with Xerox to deliver high-quality service in their expanding Technical Services division. As a technician, you will manage customer satisfaction through effective issue resolution, contributing to the efficiency of large-scale equipment. Xerox offers strong career development opportunities along with an attractive benefits package.
Key Responsibilities:
β’ Provide outstanding service to clients and manage call issues
β’ Utilize specialized training for equipment maintenance
β’ Conduct technical diagnostics and software installations
β’ Serve as the primary contact for customer concerns
β’ Assist team members with equipment repair policies
Requirements:
β’ Extensive s...