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Xin Tian Di - Receptionist

Company

IHG

Location

, , philippines, , , philippines

Posted

June 23, 2026

Position Overview

  • Welcome and greet guests warmly upon arrival.
  • Escort guests to their assigned tables and provide menus when necessary.
  • Ensure guests receive prompt and professional assistance.

Reservations Management

  • Handle restaurant reservations through phone calls, emails, and walk-ins.
  • Maintain accurate reservation records and table arrangements.
  • Coordinate seating arrangements to maximize guest satisfaction and operational efficiency.

Guest Service

  • Address guest inquiries, requests, and concerns in a courteous manner.
  • Coordinate with the restaurant team to accommodate special guest requests.
  • Maintain knowledge of restaurant promotions, menu offerings, and operating hours.

Communication & Coordination

  • Coordinate with service staff and kitchen team regarding guest flow and reservations.
  • Assist in managing waitlists during peak dining hours.

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