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The Project Coordinator supports the CS team in overseeing customer projects to successful completion. This role ensures smooth project operations and closely coordinates tasks between various teams within Customer Success, including Customer Success Managers (CSMs), Implementation Specialists, Data Migration Specialists, Front-End Developers, and QA team members.
The Project Coordinator participates in all phases of onboarding activities for our SaaS customers. Acting as a point of contact for project team members, stakeholders, and external parties. The position is responsible for all open projects and milestones, helping the team meet or exceed project deadlines.
The ideal candidate is organized, with strong project management abilities, technical aptitude, and relationship-building skills. Effective cross-functional collaboration is essential to maximize customer success and outcomes.