Job Description
This role is responsible for leading the implementation, administration, and long-term governance of the Xyleme Learning Content Management System (LCMS) to support enterprise-wide training initiatives. The position will serve as the system owner and subject matter expert, ensuring scalable, efficient, and accessible content delivery across North America and beyond.
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Key Responsibilities:
• System Implementation & Ownership
o Lead the setup and deployment of Xyleme LCMS, including integration with SuccessFactors LMS and ISN contractor platform.
o Define and coordinate system requirements, guidelines, and governance from the ground up.
o Serve as the primary point of contact for instructional design, content housing, and future scalability.
• Administration & Maintenance
o Manage system updates, user provisioning, permissions, and integrations with enterprise platforms.
o Provide Tier 3 technical suppo...