ZA Payments and Operations Junior Associate

Cape Town

About the role

As the Payments and Operations Junior Associate at Sporty Group, you will support the payments function within SportyBet South Africa, focusing on managing PSP activities, optimizing payment performance, and enhancing payment acceptance rates. The ideal candidate will have a background in payments, with a proactive approach to operational excellence.

What you'll be doing

• Manage the end-to-end payment processing function, ensuring efficient handling of deposits, withdrawals, refunds and reconciliations.
• Collaborate with payment providers, banks and internal teams to resolve payment issues for improved user satisfaction.
• Continuously assess and improve payment processing workflows to enhance speed, reduce costs and minimize processing errors.
• Analyze payment trends and customer behavior to propose new payment methods or a...