Role Purpose

The Business Development Coordinator is responsible for supporting and optimising call centre sales performance by coordinating campaigns, monitoring lead generation and conversion, and providing data-driven insights. The role ensures effective collaboration between operational, technical, and management teams to enhance campaign execution, improve efficiency, and drive sustainable business growth.

Requirements Matric (Grade 12) or equivalent Previous experience in business development, sales, or call centre environments Experience working with CRM systems Proficiency in Microsoft Office (Excel, Outlook, Teams) Strong communication and organisational skills Ability to analyse data and identify trends Ability to work both independently and within a team Advantageous: Exposure to reporting tools such as Power BI Duties and Responsibilities Campaign Communication & Implementation

Effectively communicate and roll out new campaigns, initiatives, and strategies withi...