Key Responsibilities

Zoho Administration & Development

• Manage and administer the complete Zoho suite across all group companies.
• Design develop and maintain custom workflows automations and business processes.
• Configure and customize Zoho applications including:
  • Zoho CRM
  • Zoho Creator
  • Zoho Books
  • Zoho Desk
  • Zoho People
  • Zoho Projects
  • Zoho Forms
  • Zoho Analytics
  • Zoho Sign
  • Zoho Campaigns
  • Other Zoho One applications as required.
• Develop custom applications and modules using Deluge scripting and Zoho Creator.

Workflow Optimization

• Analyze existing operational workflows and identify opportunities for automation.
• Design and implement end-to-end business process improvements.
• Build approval workflows, lead management systems, customer onboarding journeys, s...